Join2Chat recommends using live support by joining the chat. Join2Chat services (chat, games, etc.) requires updated Adobe Flash Player installed on your browser, please download or update Flash Player by visiting Adobe website.
If you are connecting to chat and you are receiving a message "You are infected. Your IP address is involved in spamming, flooding, and/or other abuse." then your IP was involved in abuse and we do not tolerate any abuse you may email us with your IP and get the ban removed. Please read Terms of Service & Policy page before emailing us. If you are connecting to chat and you are receiving a message about DNSBL (DNS Black list), Open proxy, or listed in DNSBL on other websites, then your IP is infected, please remove your IP from DNSBL by following the link provided by the message you received on connect, and scan your computer for virus, trojans, etc.
If none of the above describes your issue, please contact us by email.